We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone all of the time. Before asking for a refund, make sure you have tried to resolve any difficulties you are experienced by opening a support ticket. A few small points:
- Before making a refund request make sure to have read the Refund Policy in our Term and conditions
- We will process your refund as soon as we’re able to. In some cases, we might ask you for the opportunity to resolve the issue for you.
- Refunds may only be issued within 7 days of the purchase date. After 7 days no refunds can be processed.
- We reserve the right to deny refund requests if we deem it necessary.
- We cannot cover any differences in exchange rates between the time you purchased and the time you are refunded.